What are the check-in and check-out times at Grand Excelsior Hotel Bur Dubai?
Check-in starts at 15:00 and check-out is by 12:00.
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Grand Excelsior Hotel Bur Dubai – A Favorite for Families in Dubai
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Key details
About the Hotel
Kuwait Street, Dubai,
- Close to the historic Old Town
Very good
7.9
5.8
4.2
3.0
4-star Bur Dubai hotel with 8 dining outlets, an expansive spa, and a rooftop pool
Dining & Entertainment
The hotel offers
Spa & Wellness
The expansive spa includes a Turkish bath, a hot tub, a sauna, and a steam room for relaxation. A
Rooms & Suites
All rooms and suites are furnished with flat-screen TVs and
Location & Transportation
The hotel is situated in Bur Dubai's commercial district, 3 km from the Dubai International Convention and Exhibition Centre and minutes from the World Trade Centre. A complimentary shuttle service operates to one of the city's top shopping malls, and an airport shuttle is available for pickup and drop-off. Free secured parking, valet parking, and a parking garage are provided on-site.
Family & Business Services
Family-friendly facilities include a
Highlights
Dining: 8 outlets with Indian, Arabic, and continental cuisines
Spa: Turkish bath, sauna, steam room, and full-body treatments
Rooms: Soundproof, allergy-free rooms with 24-hour room service
Location: 3 km from Dubai International Convention and Exhibition Centre
Transport: Complimentary shuttle to top shopping malls and airport shuttle
Family: Children's buffet and babysitting services
Business: Meeting and banquet facilities with business centre
“This property strikes me as a solid choice, particularly for families or business travelers seeking a blend of Arabian charm and modern convenience. Its extensive dining options, including live entertainment, coupled with family-friendly amenities like children's buffets and babysitting, enhance its appeal. I especially appreciate its proximity to the airport, key attractions, and complimentary shuttle service to shopping centers.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Room F&B2 persons40 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Room Burj Khalifa View F&B2 persons40 sq. feet1 Double bedAir conditioningBathtubroom details
- Family Room F&B2 persons53 sq. feet2 Single beds or 1 Queen-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Night club
- Entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Grand Excelsior Hotel Bur Dubai offers a delightful array of dining experiences tailored to satisfy diverse palates. Guests can savor global flavors across various cuisines in warm, inviting settings that cater to families and romantic outings alike.
Grand Excelsior Hotel Bur Dubai Location
Kuwait Street, Dubai,
Explore Dubai
Explore Bur Dubai
Dubai Museum
25 minutes' walk
Historical artifacts and exhibits showcase Dubai's transformation from fishing village to modern metropolis.
Al Fahidi Historical Neighbourhood
25 minutes' walk
Narrow lanes and restored wind-tower buildings highlight Dubai's rich heritage and cultural history.
Dubai Creek
25 minutes' walk
The historic waterway serves as a hub for traditional abra rides and stunning waterfront views.
Grand Mosque
25 minutes' walk
Architectural masterpiece with stunning domes and minarets, welcoming visitors with its serene atmosphere.
Ras Al Khor Wildlife Sanctuary
10 minutes' drive
Home to diverse bird species and mangroves, offering birdwatching outings and peaceful walks in nature.
Al Seef
10 minutes' drive
Vibrant waterfront destination with cultural experiences, shopping, and riverside dining options.
XDubai Skatepark
10 minutes' drive
Thrilling skateboarding and BMX venue featuring ramps and bowls for both amateurs and pros.
Zabeel Park
30 minutes' walk
Spanning 47 hectares, this park offers beautiful landscapes and leisure facilities for relaxation.
Purani Dilli Dubai
6 minutes' walk
Authentic Indian cuisine with a bustling atmosphere, famous for its biryanis and kebabs.
Cantina 1810
6 minutes' walk
Mexican restaurant with a vibrant decor, known for tacos and fresh guacamole.
City Cafe
1 minute' walk
Casual dining with a focus on healthy Mediterranean dishes, perfect for quick bites.
Sizzling Wok
1 minute' walk
Delicious Asian cuisine specializing in stir-fries and noodle dishes, ideal for lunch or dinner.
Dubai Opera
15 minutes' drive
A dazzling venue hosting operas, concerts, and ballets with stunning architecture and panoramic views.
Laughing Fish Comedy Club
10 minutes' drive
Weekly comedy nights featuring both local and international talent, perfect for a fun night out.
Café Arabesque
10 minutes' drive
Charming café with live music often, offering a cozy ambiance for drinks and light snacks.
Al Mamzar Beach Park
15 minutes' drive
Family-friendly beach park with BBQ areas, picnic spots, and stunning beach views for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of AED 79.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Chinese, Russian, Arabic, Hindi, Afrikaans, Persian, Thai, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
11
Number of rooms:
275
Former name
Dhow Palace Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Good location
Comfortable rooms
Wonderful staff
Cons
Dirty mattress
Guest reviewsbased on 2959 reviews
Charlotte from United Kingdom
Family with children
Family Room F&B
3 nights in November 2025
|
Reviewed: December 23, 2025
9/10
clean room nice staff family location
the room was pretty clean. i found the staff nice, especially mrali and mrdanish. the hotel location is good and it is family-friendly.
i found that whatever time we mealed in the morning or evening we found the buffet to be on the cold side.
0 Helpful
camila from spain
Couple
deluxe room f&b
4 nights in November 2025
|
Reviewed: December 02, 2025
8.7/10
excellent stay
friendly staff clean room delicious choices taxi service
I found the staff to be friendly and helpful. Their service was a highlight. the room was very clean, i appreciated this. i found the buffet meals to have plenty of delicious choices. baseet tourism llc, the taxi service located in the hotel, was excellent.
the gym closes a bit early for my liking.
Rooms
9/10
The room included a comfortable bed and modern amenities. It was very spacious. daily housekeeping ensured it remained clean and tidy throughout my stay. complimentary water was provided, which i found a nice touch.
Location
8/10
The location offered good accessibility to key areas. This made travel easy. nearby, i found several restaurants and shops. the proximity to public transport was a definite advantage though the traffic could be intense.
Facilities
9/10
the hotel had a rooftop pool offering a pleasant space for relaxation. i also found a well-equipped gym. there was a varied selection of food at the restaurant, offering diverse culinary experiences.
0 Helpful
|
Eva from Germany
Family with children
Deluxe Room F&B
3 nights in November 2025
|
Reviewed: November 26, 2025
7/10
satisfactory experience
great value amazing selection helpful advice happy staff broken shower water pressure unlockable window
the food HAD great value and amazing selection. everything was fresh and tasty. the staff were always happy to help. a really big thank you to the person helping us with the bags and giving helpful advice. his name was faisal.
the main window was not lockable. maintenance CAME and had to screw it down after two complaints. shower was broken with hardly any water pressure. i found this very inconvenient.
0 Helpful
Show more reviews
FAQs
About Grand Excelsior Hotel Bur Dubai
How far is Grand Excelsior Hotel Bur Dubai from Dubai International Airport?
The hotel is approximately 8 km from Dubai International Airport.
What popular attractions are near Grand Excelsior Hotel Bur Dubai?
Nearby attractions include Burj Khalifa (8 km), Dubai Mall (8 km), and World Trade Center (3 km).
What dining options are available at Grand Excelsior Hotel Bur Dubai?
The hotel features 8 dining options offering Indian, Arabic, and continental cuisines.
Is breakfast included at Grand Excelsior Hotel Bur Dubai?
Breakfast is available for an additional charge of 79 AED.
Does Grand Excelsior Hotel Bur Dubai provide free Wi-Fi?
Yes, complementary Wi-Fi is available throughout the hotel.
Is there a swimming pool at Grand Excelsior Hotel Bur Dubai?
Yes, there is an outdoor swimming pool available for guests.
What fitness facilities are available at Grand Excelsior Hotel Bur Dubai?
The hotel features a gym equipped with cardiovascular equipment and free weights.
How can I reach Grand Excelsior Hotel Bur Dubai from the airport?
The hotel offers paid airport shuttle services for convenience.
What business facilities are available at Grand Excelsior Hotel Bur Dubai?
The hotel provides a business center, meeting rooms, and express check-in/check-out services.
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